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Secure Remote Desktop Support by Bomgar.
Innovative Idea provides a solution to help eliminate this problem. With your permission, we can gain access to your system and view exactly what you are seeing on your screen. We can even run the keyboard and navigate around the system, thereby reducing the time it takes to determine the exact nature of the problem. Once you are on the phone with a member of our support team, you will be directed to click on one of the following links.
Bomgar - Secure Remote Support for the Enterprise.
FAQ - MS Windows and SDKs. FAQ - ANSI and ISO SDK.
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